Informed Consent

Permission for Telehealth Visits

What is telehealth?

Telehealth is a way to visit with healthcare providers, such as your doctor or nurse practitioner.

You can talk to your provider from any place, including your home. You don’t go to a clinic or hospital.

How do I use telehealth?

• You talk to your provider by phone, computer, or tablet.

• Sometimes, you use video so you and your provider can see each other.

How does telehealth help me?

• You don’t have to go to a clinic or hospital to see your provider.

• You won’t risk getting sick from other people.

Can telehealth be bad for me?

• You and your provider won’t be in the same room, so it may feel different than an office visit.

• Your provider may make a mistake because they cannot examine you as closely as at an office visit. (We don’t know if mistakes are more common with telehealth visits.)

• Your provider may decide you still need an office visit.

• Technical problems may interrupt or stop your visit before you are done.

Will my telehealth visit be private?

• We will not record visits with your provider.

• If people are close to you, they may hear something you did not want them to know. You should be in a private place, so other people cannot hear you.  

• Your provider will tell you if someone else from their office can hear or see you.

• We use telehealth technology that is designed to protect your privacy.

• If you use the Internet for telehealth, use a network that is private and secure.  

• There is a very small chance that someone could use technology to hear or see your telehealth visit.

What if I try telehealth and don’t like it?

• You can stop using telehealth any time, even during a telehealth visit.

• You can still get an office visit if you no longer want a telehealth visit. But until the office opens for all appointments, you will get an office visit only for one of the reasons listed above.

• If you decide you do not want to use telehealth again:

  • call 305.998.0225 and say you want to stop

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